Common leadership competencies – how do you rate your competency levels?
- Do you avoid tackling difficult situations?
- Are you frustrated that you’re not getting the most from your people?
- Would you like to generate and encourage more creative ideas from those around you?
- Are you unaware of the triggers that cause your stress levels to rise?
"Human Relations"
- The seven most important words: “I don't know but I’ll find out."
- The six most important words: "I admit I made a mistake."
- The five most important words: "You did a good job."
- The four most important words: "What is your opinion."
- The three most important words: "If you please."
- The two most important words: "Thank you,"
- The one most important word: "We"
- The least important word: "I"



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