Devise a strategy for upgrading your
skills. Here are a few strategies to consider:
Communicate effectively:
Speaking down to people is a talent, if your
focus is winning the argument or if you react defensively to criticism, you’ll
create fear of openness and hinder the organization’s growth. So try these
steps to effective communication:
- Listen actively-ask open questions. Be genuinely interested in what other’s say.
- Thank people for their openness and show how much you value it, even if you don’t like specifically what is being said.
- Point to areas of agreement before jumping on areas of disagreement, this reduces defensiveness; members won't fear being “attacked.”
- Set aside your authority to create an atmosphere of partnership to reduce fear in-group members.
- Promote a culture of constructive dissent-though not to the point of paralysis.
- Portray disagreement as simply a difference of opinion.
- Get rid of the “I’m right, you're wrong " attitude.
Encourage enthusiasm and a sense
of belonging; Show:
- Friendliness: others will be more willing to share ideas if you're interested n them as people too.
- Understanding: everyone makes mistakes. Try to be constructive, tolerant and tactful when offering criticism.
- Fairness: equal treatment and equal opportunity lead to an equally good effort from all group members.
- Integrity: members will take tasks more seriously if you show that you’re more interested in-group goals than your own personal gain.
Keep everyone working toward
agreed upon goals:
- Provide encouragement and motivation, by showing your appreciation for their effort.
- Harmonize differences and disagreements between group members by stressing compromise and cooperation.
- Involve everyone in discussions and decisions, even if asking for opinions and ideas means a longer discussion.

No comments:
Post a Comment